companies » Titan Company » group

Customer Support · Lead

Bengaluru · at Titan Company

what people said (n=10)

• 2026-03-26[unverified][avg 4.4]c:2 f:5 g:5 wl:5 rec:5formerworked: 2023 – 2024

  You would not survive here without strong writing. Async decisions ran on documents, not meetings.
• 2025-12-03[unverified][avg 4.4]c:5 f:5 g:5 wl:5 rec:2formerworked: 2022 – present

  The lead was fair, if a bit reserved. Took me a while to read them; once I did, we worked well.
• 2025-11-11[soft-verified · web match][avg 4.2]c:4 f:5 g:5 wl:4 rec:3formerworked: 2023 – 2024

  The manager knew when to step in and when to step out. That balance is harder than it looks.
• 2025-10-22[unverified][avg 4.2]c:5 f:4 g:4 wl:5 rec:3formerworked: 2023 – 2024

  Some fair criticism: hiring outpaced onboarding capacity, and new folks felt lost for their first month.
• 2025-02-14[unverified][avg 3.6]c:4 f:3 g:4 wl:4 rec:3formerworked: 2021 – present

  You will get honest feedback here whether or not you want it. If you do want it, this is a great place.
• 2024-10-23[soft-verified · web match][avg 3.4]c:5 f:3 g:2 wl:4 rec:3currentworked: 2023 – 2023

  Growth conversations happened once a year and then evaporated. Follow-through was the weak spot.
• 2024-08-07[unverified][avg 3.8]c:5 f:5 g:3 wl:2 rec:4formerworked: 2023 – 2024

  Nobody worked crazy hours except by choice. That is more unusual in this industry than it should be.
• 2024-07-14[soft-verified · web match][avg 3.2]c:3 f:2 g:4 wl:2 rec:5formerworked: 2022 – 2023

  The team ran hot on some quarters and calm on others. It was mostly predictable and mostly humane.
• 2024-05-30[soft-verified · web match][avg 3.4]c:4 f:4 g:5 wl:2 rec:2formerworked: 2022 – present

  Bureaucracy grew every quarter. By the end you needed three approvals for a decision you used to make yourself.
• 2024-03-04[soft-verified · web match][avg 3.2]c:2 f:4 g:2 wl:3 rec:5currentworked: 2022 – 2024

  People treated the mission seriously without being sanctimonious about it. Good balance.