companies » 1mg » group

Customer Support · Head

Gurgaon · at 1mg

what people said (n=10)

• 2026-05-22[soft-verified · web match][avg 3.2]c:2 f:3 g:4 wl:4 rec:3currentworked: 2023 – 2023

  Skip-levels were real and useful. My skip actually remembered what I said between meetings.
• 2025-11-25[hard-verified · work email][avg 3.2]c:5 f:2 g:3 wl:2 rec:4currentworked: 2023 – present

  Design and eng were treated as equals in the room. Roadmap arguments were actually productive.
• 2025-10-22[hard-verified · work email][avg 4.0]c:5 f:4 g:4 wl:5 rec:2formerworked: 2021 – present

  The office had a strong lunch culture. Best conversations of my week happened at the table.
• 2025-06-13[unverified][avg 3.8]c:2 f:4 g:5 wl:4 rec:4formerworked: 2023 – 2025

  The manager pulled me into the harder conversations early instead of protecting me from them.
• 2025-02-21[soft-verified · web match][avg 3.8]c:5 f:2 g:5 wl:3 rec:4formerworked: 2024 – present

  The onboarding doc was old but every senior person made time to answer questions. That closed the gap.
• 2024-10-12[unverified][avg 3.8]c:3 f:5 g:4 wl:3 rec:4currentworked: 2022 – 2024

  Roadmap changed too often for anyone to plan a quarter. Strategy was the missing conversation.
• 2024-09-28[soft-verified · web match][avg 3.4]c:4 f:3 g:3 wl:2 rec:5currentworked: 2023 – 2024

  Half the team is contractors and it shows in how decisions get made. Full-timers are in a different room.
• 2024-09-08[unverified][avg 3.0]c:5 f:2 g:2 wl:4 rec:2currentworked: 2021 – 2024

  The manager was good with the team but not good upwards. Our work often did not get the visibility it deserved.
• 2024-06-30[unverified][avg 3.4]c:3 f:4 g:3 wl:2 rec:5currentworked: 2021 – 2025

  A lot of process debt built up over the years. Cleanup projects were unglamorous and rarely rewarded.
• 2024-02-07[soft-verified · web match][avg 3.0]c:2 f:2 g:4 wl:3 rec:4currentworked: 2024 – 2024

  Managers cared about your career even when it meant transferring you off their team. Rare.