Customer Support · Manager
Bengaluru · at PhonePe
the numbers
n=5 · effective weight 4.8communication
3.27
fairness
3.04
supports growth
3.10
work-life
2.74
would work for again
3.47
overall rating
3.12 / 5
confidence
0.522
σ 0.261
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what people said (n=5)
- 2026-05-23[unverified][avg 3.0]c:3 f:2 g:4 wl:2 rec:4currentworked: 2021 – present
Levelling was pretty conservative. External hires often came in above internal folks doing the same work.
- 2025-10-22[soft-verified · web match][avg 3.2]c:5 f:2 g:2 wl:2 rec:5formerworked: 2022 – present
Growth path for people managers was clear. IC path had gaps that were awkward to navigate.
- 2025-02-09[soft-verified · web match][avg 3.6]c:2 f:3 g:4 wl:4 rec:5currentworked: 2022 – 2024
Managers rotated faster than anyone was comfortable with. I had four in eighteen months.
- 2025-01-25[hard-verified · work email][avg 3.0]c:4 f:5 g:2 wl:2 rec:2formerworked: 2023 – present
Fair place if you kept your head down. Rewarding place if you volunteered for the messy work.
- 2024-10-28[unverified][avg 3.4]c:2 f:4 g:5 wl:4 rec:2currentworked: 2024 – 2025
The manager remembered the little things - kids sick, moving weekend, a tough customer call. Made a difference.