Customer Support · Lead
Mumbai · at boAt
the numbers
n=9 · effective weight 5.97worked in this group?
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what people said (n=9)
- 2025-12-30[hard-verified · work email][avg 2.2]c:2 f:2 g:2 wl:3 rec:2currentworked: 2023 – 2023
Career progression was slower than I hoped but the work I did was substantial.
- 2025-01-18[unverified][avg 2.8]c:3 f:2 g:2 wl:4 rec:3currentworked: 2022 – 2025
The team ran hot on some quarters and calm on others. It was mostly predictable and mostly humane.
- 2025-01-14[soft-verified · web match][avg 3.8]c:5 f:4 g:2 wl:4 rec:4currentworked: 2024 – present
I made close friends here. Some of that was the work; a lot of it was the manager creating space for it.
- 2025-01-08[unverified][avg 4.0]c:3 f:5 g:5 wl:2 rec:5formerworked: 2024 – 2025
Recruiting made promises about scope that the team could not keep. Set the wrong expectation on day one.
- 2024-12-30[unverified][avg 3.4]c:3 f:4 g:4 wl:3 rec:3formerworked: 2024 – 2025
You could push back on a decision without getting labelled difficult. That is rare, in my experience.
- 2024-10-13[unverified][avg 3.4]c:4 f:4 g:2 wl:4 rec:3formerworked: 2021 – 2024
The onboarding doc was old but every senior person made time to answer questions. That closed the gap.
- 2024-07-22[soft-verified · web match][avg 3.2]c:4 f:2 g:3 wl:2 rec:5currentworked: 2023 – present
You would learn a lot here even in a rough year. The bar for craft was consistently high.
- 2024-04-08[hard-verified · work email][avg 2.6]c:2 f:3 g:2 wl:3 rec:3formerworked: 2024 – present
The lead treated the team like adults. That sounds low bar and it is not as common as it should be.
- 2024-02-24[hard-verified · work email][avg 3.8]c:4 f:4 g:4 wl:2 rec:5formerworked: 2023 – present
The onboarding doc was old but every senior person made time to answer questions. That closed the gap.